Gizlilik Politikası - Mavilu Hotel

1. Data Controller

As Mavilu Hotel, we attach great importance to the protection of your personal data within the scope of the Law on the Protection of Personal Data No. 6698 (“KVKK”) and the relevant legislation. This Clarification Text on the Processing of Personal Data (“Clarification Text”) has been prepared to ensure transparency in the processes of processing, storing, and transferring your personal data.

Mavilu Hotel makes this Clarification Text effective as of the date of its publication and reserves the right to make changes as necessary. Updated versions will become effective once they are published on our website.

2. Data Subjects

Personal data processed by Mavilu Hotel in accordance with KVKK and the relevant legislation may belong to the following groups of data subjects:

Website visitors
Users and customers
Business partners and suppliers
Employees and candidate employees

3. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

To ensure and improve the operation of our website,
To enhance the user experience,
To respond to user inquiries and requests,
To promote our products and services,
To fulfill our legal obligations,
To carry out security and fraud prevention processes,
To conduct analysis, reporting, and statistical studies.

4. Methods of Collecting Personal Data and Legal Grounds

Your personal data may be collected through the following methods:

Through our website, mobile applications, or online forms,
Through cookies and similar technologies,
Via email, call center, or customer service communications.

In accordance with Articles 5 and 6 of the KVKK, your personal data is processed based on the following legal grounds:

The existence of your explicit consent,
Being necessary for the establishment or performance of a contract,
The fulfillment of our legal obligations,
The protection of our legitimate interests.

5. Data Retention Period

Mavilu Hotel stores your personal data only for the period necessary to fulfill the purposes mentioned above. When the retention period expires, your personal data will be deleted, destroyed, or anonymized in accordance with legal obligations.

6. Sharing Personal Data with Third Parties

Your personal data may be shared with third parties only in the following cases:

Within the scope of cooperation with service providers (e.g., technical support and analysis services),
In accordance with the requests of authorized public institutions and organizations,
In cases where it is necessary for the protection of our legitimate interests.

7. Cookie Policy

Cookies are used on the Mavilu Hotel website to enhance user experience, analyze web traffic, and provide personalized advertisements. Cookies are small data files saved to your device through your web browser. The cookies used on our website are as follows:

Cookie Name	Purpose of Use	Type	Retention Period
_ga	Distinguishing users	Analytics	2 Years
_gid	Collecting daily visitor data	Analytics	24 Hours
_fbp	Facebook ad optimization	Targeting	3 Month
PHPSESSID	Session management	Session	During of session

Users can block or delete cookies by changing their browser settings. However, disabling cookies may prevent you from using some functions of the website.

8. Your Rights and the Application Process

Within the scope of KVKK, you have the following rights regarding your personal data:

To learn whether your personal data is being processed,
To request information on the purpose of processing and whether the data is being used in accordance with such purpose,
To request rectification if your personal data is incomplete or inaccurately processed,
To request the deletion or destruction of your personal data,
To request information regarding the third parties to whom your personal data has been transferred,
To object to any outcome detrimental to you resulting from the analysis of your personal data exclusively through automated systems,
To claim compensation for damages incurred due to the unlawful processing of your personal data.

To exercise these rights, you may submit a written application to Mavilu Hotel by sending an email to info@maviluhotel.com or via postal mail. We will respond to your requests within a maximum of 30 days in accordance with Article 13 of the KVKK.

9. Updates to the Privacy Policy

Mavilu Hotel reserves the right to update this Clarification Text in accordance with changes in the KVKK and relevant legislation. Updates will take effect as soon as they are published on our website.

As Mavilu Hotel, we prioritize the protection of your personal data and strive to maintain your security at the highest level. Should you have any questions regarding your privacy, please feel free to contact us at info@maviluhotel.com.